Local builder David James says beware of cheap suppliers
Dave gives some excellent advice to keep you safe from rogue glazers.
Dave has been in the trade since the mid 80s and has been working directly with Elglaze for 13 years. We were lucky enough to meet him on site to get some helpful tips about choosing a window replacement company.
First and foremost, Dave recommends that if you’re looking for a supplier to replace your windows, make sure they’re established and FENSA approved.
“All too often new glazing firms appear and to be competitive against the more established suppliers they offer seemingly cheap quotes. However, just as quickly as they pop up, they can disappear, taking your hard-earned deposit payments with them. I spoke to one customer recently who paid a deposit and the supplier never even turned up. There’s rarely any advantage in choosing a supplier because they’re cheap – there’s usually a reason!”
It’s essential, advises Dave, to always get more than one quote, but with a ‘like for like’ specification. Some suppliers may seem cheaper because they’re using inferior products, so just make sure you know what you’re getting.
“Do not pay all your money up front. If anything, you should expect to pay around 20% deposit because your supplier will need to manufacture the windows. Then pay in instalments, when you can see the work has been done, or at the end of the job when you’re totally happy.”
Dave has seen some horror stories in his time, from conservatories with no foundations to windows that didn’t fit or close. In the end, he warns against using a supplier with no references, rather go with a window replacement company that’s been recommended. Ask other customers or look on websites for testimonials and reviews.