Our showroom re-opens Monday 12th April
We’re thrilled to announce that our showroom will be re-opening from Monday 12th April following government guidelines. We have measures in place to ensure our customers and staff are in safe hands – more details can be found below.
We’ll have some great products on display, so keep an eye on the website and our social media and start thinking about what you would like to do to make your home that little bit more special.
SHOWROOM OPENING TIMES:
Updated 21st July 2021
9.00am – 5.00pm Monday to Friday
Saturdays and Sundays by appointment only
7-8 Earith Business Park,
Health and Safety at Elglaze
Our employees are very important members of the Elglaze family. Here are the extra precautions we are taking to protect the team daily.
We have put in place daily temperature monitoring for all staff (with their consent) and a hand sanitiser has been provided throughout the offices and showroom. A rigorous cleaning regime has also implemented including regular sanitisation of door handles and surfaces throughout the day.
We are doing our best to keep our team and customers safe and adhering to government guidelines.
Our install teams are being temperature tested (with consent) every day and as long as our customers are happy for an install to continue, we will be there to do the work. Should any of our team need to self-isolate and if this causes problems with or delays to any installations, we will let you know as soon as we can.
Most of our fitting is done on the outside of the property, so contact with the inside of your home by our installation team is minimal. All of our installation teams are temperature tested daily (with their consent) and all vans have been equipped with hand sanitiser. Upon completion of the working day, and at the end of an install, our team are sanitising all surfaces they come into contact with.
What to do if you need to be in isolation and you have an installation coming up
If you are self-isolating and cannot go ahead with a scheduled install, please just let us know. You can contact us on 01487 842643 during office hours, or send an email via our contact form any time. We will postpone until you are ready to proceed. We’ll also make sure you have priority on your preferred install date.
Innovative ways to keep in touch
We love meeting our customers face to face. It helps us to better understand an individuals requirements, lets us make good recommendations suitable for the clients home and allows for a more personable experience. This approach has helped us retain long-lasting relationships with our customers.
With the uncertainty of the situation and official advice changing daily, we understand the concerns our customers may have when it comes to inviting a salesperson into their home or indeed visiting our showroom.
Although we are taking a range of measures to maintain a safe environment, we want to make sure we can continue to offer a service for those taking social distancing measures.
Just as we are doing at Elglaze, we want you to stay safe and take the precautions you need to stay well. We are keeping up to date with government advice and will update our website with any changing details so you know what’s happening at Elglaze.
You can find the official government advice at https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
The official NHS advice on COVID-19 can be found here: https://www.nhs.uk/conditions/coronavirus-covid-19/
Wishing you all the best,
The Elglaze Team