Jim was great – no high-pressure sales technique and very patient while we decided on our design. Elglaze has a great team. We expect to do more business with them in the future.
This installation has more then met my needs and is excellent value for money. I would recommend Elglaze to family and friends who are looking for home improvements
Excellent professional work by personable guys. Continuous workers – no breaks, no phones. This company is straight forward with discounts shown up front and based on spend, no “let me contact my manager” nonsense!
Elglaze have fitted 7 new windows in our Victorian property and we are delighted with the standard of their product and workmanship. Although the windows replace old timber sash windows the profiles have remained virtually unchanged and so the original proportions have been preserved.
The Company provided excellent service throughout the whole process and Sales, Admin, Fitters and Management worked hard to provide excellent customer service. Michael and James – the fitters – worked extremely hard and kept the disruption to our home to a minimum.
We are writing to say how pleased we are with our new windows and front door which were installed on the 25th January. Also we would like to give a special mention how hard working and efficient the fitter Shaun was.
Elglaze fitted my front door today, can’t believe how quick from ordering. A truly professional friendly service from the salesman to the fitter. Good quality and not lie other pushy sales people. Thank you again, would highly recommend.
Thank you for a job well done. I am very pleased with the windows and the fitter was very efficient and friendly.
With reference to the supply and installation of new windows and doors at our home we wish to inform you of our satisfaction with the quality of the product and high standard of service which we received. In particular we wish to comment as follows
1. In our opinion the price represented excellent value for money and we were grateful for the no nonsense attitude of the sales staff (Jim Wright), who quoted a sensible price with clear discount.
2. We were warned at the time of order that the company was very busy, and that this would affect delivery, however in the end, the time we had to wait was reasonable.
3. When it came to installing the windows our fitter (Jimmy) arrived everyday on a timely basis. He was very courteous and working alone he completed the installation of our 13 windows and 2 doors in under 3 days. We were very satisfied with the standard of his workmanship which was undertaken with minimal mess and disruption. At the end of every day Jimmy made sure our home was clean and tidy.
4. Once the installation was complete we inspected every installed item and with the exception of a small scratch on one sealed unit we could not find any fault. Elglaze have already put manufacture of a replacement sealed unit in the hand to rectify this.
To sum up we are very happy with the quality and high standard of professional service that Elglaze provided and we would recommend them without reservation to our family, friends and neighbours.
On 9th January 2014 your firm fitted our replacement double glazing windows and doors.
This is just to say how happy we are and how helpful and informative the fitters were. Each time they fitted a window or door they explained all the workings and checked if we were happy for them to proceed. They were clean and tidy and did a good job.
We have had a letter from FENSA and they are sending an inspector on the afternoon of Friday 7th February.
Thank you again
May I commend the two fitters who came today to replace most of my 20 year old double glazing. They started at 8am and continued until 5pm with hardly a break. I was amazed that all the work including replacing an old wooden door was completed in such a short time. I had assumed this would be a two day job!
Their work was impeccable and every room was left clean and tidy. Thank you for employing such outstanding workers.