Top 10 window replacement frequently asked questions
Elgalze’s Wayne Dutton answers your most commonly asked FAQs
Wayne has been working at Elglaze for 4 years and says the best thing about working for them is the friendly and supportive staff. As someone who meets customers on a daily basis, he’s put together a list of frequently asked questions to help you make that all important decision.
If you’ve got a question and you can’t see it here, then get in touch with the Elglaze team today on 01223 323232.
- Do I need Trickle vents fitted to my new windows?
It used to be your choice but the legislation has changed recently and it is now a legal requirement to fit Trickle vents in all new windows – please see our website for further details.
- Are all windows made to measure?
Yes, all of our UPVC windows are bespoke and built to the specific requirements of your property.
- Do Elglaze windows come with a guarantee?
Yes, all our windows come with a 10-year guarantee insurance backed by the Plastic Windows Federation.
- Are Elglaze FENSA registered?
Yes, Registration No: 18218.
- Are Elglaze windows Secured By Design?
Yes, our windows meet the Police Preferred Specification and are accredited by Secured By Design. Elglaze itself is also a member of Secured by Design – you can see the list of Secured by Design products on our profile page.
- Can you offer Triple Glazing?
Yes, if you would like to upgrade to triple glazing for better heat retention and sound insulation. We are also able to offer laminated glass which offers even better sound insulation.
- Can you supply Flush-fit casement windows?
Yes, our New Logik-S range of flush-fit windows is proving extremely popular.
- Can you supply coloured windows?
Yes, all our windows are available as colour outside / white Inside or colour both sides.
- Do you only supply one profile?
No, we are able to supply and install windows in either our Bevelled profile or our Ovolo profile.
- Do Elglaze supply and fit Velux windows?
No, we do not currently offer Velux windows within our range as they are usually installed by a roofing company.
If you’ve still got questions to ask get in touch with the Elglaze team today on 01223 323232